News, Public Notice

Town ditches online payment company after delays, issues for customers

by Geoff Fox

Town officials unanimously approved moving away from the Velocity payment system on the town’s website in favor of taking online payments directly themselves.

The Velocity payment system was in place for residents to pay their water and sewer bills online.

“We’ve had nothing but trouble with this,” Mayor Tim Smith said last week.

On the town’s website, the “pay my bill” link leads to a login display as the option to pay…